Glossary.

Plain-English definitions of the AI, IT, DevOps, and security terms that show up in everyday business decisions. Maintained by Mojo AI Services.

Terms

AI Agentsoftware that uses a language model plus tools to complete multi-step tasks autonomously RAG (Retrieval-Augmented Generation)combining a language model with your own documents so answers are grounded in your data MSP (Managed Service Provider)a company that handles your IT infrastructure on a monthly contract Managed IT Servicesongoing IT support, monitoring, and maintenance under a fixed monthly fee Zero Trusta security model where no user or device is automatically trusted, even inside the network

More terms get added as our briefings cover them. Suggest one via the contact form.

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